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Customer Service

Monday thru Friday, 8am–5pm (MST)

Mailing Address
616 Indian School Road NW
Albuquerque, New Mexico, 87102

Email Our Customer Service Department >

Our Warranty

Each Kabana jewelry piece is handcrafted to provide a lifetime of satisfaction, guaranteed to be free of manufacturer’s defects for life or we’ll repair the piece at our expense. At the same time, everyday wear and tear over time may necessitate a non-warranty repair to a treasured jewelry piece. We will inspect the piece and provide you with an estimate of repair. Please note, per Kabana’s certificate of authenticity, once a piece has been worked on by anyone other than Kabana the warranty is void.


Kabana has a full service repair department able to repair damage or wear of any kind to any piece of Kabana jewelry.  We offer cleaning, refurbishing and replacement of damaged stones. Request an estimate >

Important: Send pieces to be repaired by any carrier (ie. USPS, FEDEX, UPS) insured, and be sure to include your contact information inside the box.

Please send your piece(s) directly to our Repair Department.

Kabana Repair Department
616 Indian School Road NW
Albuquerque, New Mexico, 87102

Care for your Kabana Jewelry

Inlay jewelry requires simple and regular care to assure its lasting beauty and to retain the perfect fit of its gemstones.

Clean your Kabana jewelry with lukewarm, soapy water, using a very gentle brush and drying it with a soft cloth. Please do not use ultrasonic cleaners or chemicals. We suggest that you remove your jewelry before any intense physical activity or before prolonged immersion in liquids (ie. dishwashing, bathing, swimming). It is suggested that you apply cosmetics before putting on your Kabana jewelry.

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